Here at The Manor Holcombe, we are committed to maintaining the trust and confidence of our visitors to our website, clients and subscribers to our emails.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.

GOOGLE ANALYTICS

When someone visits themanorholcombe.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy.

CLIENT INFORMATION

Client information is only ever used for contacting clients during the process of the guest/owner relationship, guests may be contacted after their stay to offer feedback, update the guest on relevant information regarding their previous stay, or enquire about services/features they may be interested in. Guests are never added to mailing lists unless they choose to of their own accord, through a sign up form.

With whom is the information shared? We may disclose personal information if required to do so by law, Court order or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Maryam Hallas, The Manor Holcombe, themanorholcombe.com, our guests or visitors to our website.

We cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.

You are entitled to access the personal information that we hold at any time. Email your request to maryam@themanorholcombe.com.

COOKIES

What is a cookie? 

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They’re activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Necessary Cookies – help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference Cookies – enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic Cookies – help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing Cookies – are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.